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Book through the Fixr mobile app or website or Chat with us on WhatsApp: choose your service, pick a time slot, and confirm your location. A vetted technician is assigned.

Arrival times depend on your area, technician availability, and service type. Urgent requests are prioritized where possible, and estimated arrival is shown in the app after booking.

Fixr offers solar and renewable energy, HVAC, electrical work, electronics repair, fibre and network communications, CCTV and surveillance, and smart home automation—for homes and businesses.

Yes. We serve homeowners, SMEs, and enterprises with the same engineering standards and booking experience, scaled to residential or commercial scope.

Pricing depends on the service scope and site conditions. You receive clear pricing or a quote before work proceeds where applicable, and can review line items in the app or from your Fixr contact.

Payment timing depends on the service. Many bookings require a deposit or authorization at booking; the exact requirement is shown at checkout or in your quote.

We accept major cards, bank transfers, and other local payment options shown at checkout or invoicing, depending on your market.

Yes. Flexible financing and payment plans may be available for qualifying solar projects—details appear in your proposal or quote.

Timelines vary by system size, roof or site work, and grid or regulatory steps. Typical residential projects can take from several days to a few weeks end to end.

Coverage depends on system design, consumption, and whether you add storage or backup. We size installations to your goals—full offset, partial offset, or critical loads.

An AMC is a yearly agreement for scheduled inspections, preventive maintenance, and defined response terms—so critical equipment stays reliable with predictable coverage.

Care plans bundle preventive visits, priority response, and clearer scope of coverage—helping you budget and reduce unexpected downtime.

Yes. Contact Fixr support or your account contact to adjust coverage as your property or equipment needs change.

Yes. Technicians are trained, quality-checked, and verified so you can book with confidence.

Most services include a limited warranty (for example 30 days on many jobs) with insurance coverage during execution where applicable—details are provided for your specific service.

Yes. Use the Fixr app to see booking status, technician assignment, and updates through completion.

You receive completion confirmation, warranty or follow-up information where applicable, and a chance to rate the experience so we can keep improving.

Yes. We support enterprises and multi-site programs with coordinated scheduling, SLAs, and reporting tailored to your operations.

Yes. We offer AMC-style and long-term maintenance agreements for commercial and industrial clients—scoped to your assets and uptime needs.

Email team@usefixr.com, call +234 705 0484 742, or use in-app help and chat where available.